Privacy Policy

Last Updated: October 1, 2026

Introduction

Cadonex ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. This policy complies with GDPR (EU), CCPA (California), PIPEDA (Canada), and other applicable data protection regulations.

1. Information We Collect

1.1 Information You Provide

Account Information: Email address, name, company, job title
Profile Information: Profile picture, bio, company details
Content: Reviews, comments, ratings, saved searches, favorites
Vendor Information: Business details, product listings, contact information
Communications: Messages, support inquiries, feedback

1.2 Information Collected Automatically

Usage Data: Pages viewed, search queries, time spent, clicks
Device Information: Browser type, operating system, device type
IP Address: For analytics and security purposes
Cookies: As described in our Cookie Policy below
Analytics: Aggregated usage statistics

1.3 Information from Third Parties

Authentication Providers: Google OAuth (email, name, profile picture)
Public Sources: Company information from public databases

2. How We Use Your Information

2.1 To Provide and Improve Services:

Create and manage your account
Enable features (favorites, searches, reviews)
Display vendor listings and reviews
Process and respond to inquiries
Improve Platform functionality and user experience

2.2 For Communications:

Send notifications about your account
Notify you of new matches for saved searches (if enabled)
Respond to support requests
Send service updates and security alerts

2.3 For Marketing (with consent):

Send newsletters and promotional materials (opt-in)
Personalized recommendations
Marketing analytics

2.4 For Legal and Security:

Comply with legal obligations
Prevent fraud and abuse
Protect rights and safety
Enforce Terms of Service

3. How We Share Your Information

We do NOT sell your personal information.

3.1 Public Information:

Reviews and ratings you post (displayed publicly with your name)
Vendor listings and public profiles

3.2 Service Providers:

Hosting and infrastructure providers
Analytics services (Google Analytics, etc.)
Email service providers
Payment processors (for premium services)

3.3 Legal Requirements:

When required by law or legal process
To protect rights, property, and safety
In connection with business transfers (merger, acquisition)

3.4 With Your Consent:

When you explicitly authorize sharing

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use:

Essential Cookies: Required for Platform functionality (authentication, security)
Analytics Cookies: Help us understand usage patterns
Preference Cookies: Remember your settings and choices
Marketing Cookies: Track ad performance (with consent)

4.2 Your Cookie Choices:

Browser settings can block or delete cookies
Some features may not work without essential cookies
You can opt out of analytics through browser settings

5. Your Privacy Rights

5.1 GDPR Rights (EU/EEA Users)

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion ("right to be forgotten")
Right to Restriction: Limit how we process your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing for certain purposes
Right to Withdraw Consent: Withdraw consent at any time
Right to Lodge a Complaint: File a complaint with your data protection authority

5.2 CCPA Rights (California Users)

Right to Know: What personal information we collect, use, and share
Right to Delete: Request deletion of your information
Right to Opt-Out: Opt-out of "sale" of personal information (we don't sell data)
Right to Non-Discrimination: Equal service regardless of privacy choices

5.3 Other Regional Rights

PIPEDA (Canada): Right to access and correct personal information
LGPD (Brazil): Rights similar to GDPR
Other Regions: We honor rights under applicable local laws

5.4 How to Exercise Your Rights

Or through your account settings for data access and deletion.

We will respond within 30 days (or as required by applicable law).

6. Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

When you delete your account, we delete or anonymize your personal data within 90 days, except where retention is required by law.

7. Data Security

We implement industry-standard security measures:

Encryption of data in transit (HTTPS/TLS)
Encryption of data at rest
Access controls and authentication
Regular security audits
Employee training on data protection

However, no method is 100% secure. You are responsible for maintaining the security of your account credentials.

8. Children's Privacy

Our Platform is not intended for children under 18 (or under 16 in the EU). We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly. If you believe we have information about a child, contact us at privacy@cadonex.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

Standard Contractual Clauses (EU Commission approved)
Adequacy decisions
Other approved transfer mechanisms

For EU users, transfers outside the EEA are made in compliance with GDPR Article 46.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy with a new "Last Updated" date
Sending email notification (for significant changes)
Displaying a notice on the Platform

Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@cadonex.com

Address: [Your Company Address]

Data Protection Officer: dpo@cadonex.com (if required by law)

EU Representative (if applicable):

[EU Representative Name and Address]

By using Cadonex, you acknowledge that you have read and understood this Privacy Policy.